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    Privacy Policy

    Privacy Policy

    Last Updated: March 24, 2021

    Collaborative Drug Discovery, Inc. (“Collaborative Drug Discovery”, “CDD”, or the “Company”) is committed to protecting the privacy of your information. This Privacy Policy describes CDD’s information practices. By visiting and/or using the Company’s websites (collaborativedrug.com and/or pharmakb.com) you are accepting the practices described in this Privacy Policy.


    Personal Information collected

    CDD offers a variety of services that are collectively referred to as the “Service.” CDD collects information from individuals who visit the Company’s websites (“Visitors”) and individuals who register to use the Service (“Users”).

    When expressing an interest in obtaining additional information about the Service or registering to use the Service, CDD requires you to provide the Company with contact information, such as name and email address (“Required Contact Information”), and optional information such as organization name and phone number (“Optional Contact Information”). When purchasing the Service, CDD requires you to provide the Company with financial qualification and billing information, such as billing name and address, and the number of employees within the organization that will be using the Service (“Billing Information”). When using two-factor authentication, CDD requires you to provide the Company with a phone number that will be used to perform second-factor authentication (“Second-factor authentication information”).

    CDD’s websites contain links to other sites (third parties) whose information practices may be different than those expressed in the CDD Privacy Policy. Visitors and Users should consult these other sites’ privacy notices, because CDD has no control over information that is submitted to, or collected by, these third parties.


    Online Session Information Collected

    When you navigate the Company’s websites, CDD may also collect information through the use of commonly-used information gathering tools, such as cookies and Web beacons. Online Session Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s site (such as Web pages viewed and links clicked).

    Cookies: CDD uses cookies to make interactions with the Company’s website easy and meaningful. When you visit the Company’s website, CDD’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to CDD by choosing to contact us or by registering for an account, you remain anonymous to the Company.

    If you have chosen to identify yourself to CDD, the Company uses cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Service, a cookie containing an encrypted, unique identifier that is tied to your account is stored by your browser. These cookies allow the Company to uniquely identify you when you are logged into the Service and to process your online transactions and requests. Cookies are required to use the Service.

    The Company is especially careful about the security and confidentiality of the information stored in cookies. For example, the Company does not store account usernames or passwords in cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s website, but you will not be able to successfully use the Service.

    Web beacons: CDD uses Web beacons (operated by the Company or by third-party providers like Google and Constant Contact) alone or in conjunction with cookies to compile information about Users’ and Visitors’ usage of the Company’s website and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer such as: cookies, past visits to a particular website tied to the Web beacon, and a description of a website tied to the Web beacon. For example, CDD may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to the Company’s websites.

    Social Network and Share widgets: CDD’s websites may include social network sharing widgets, that may provide information to the associated social network about your interactions with CDD’s websites, even if you don’t click the widget. Information may include your IP address, browser type, location and URL. If you use social networks, you should read their privacy policy and tune your settings according to your preferences.

    CDD engages third parties to track and analyze non-personally identifiable usage and volume statistical information from individuals who visit the Company’s websites. CDD may also use other third-party cookies and Web beacons to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. This Privacy Statement does not cover the use of third party cookies and Web beacons.

    CDD records information that the browser sends whenever Users sign in and use the Service. These server logs may include information such as your web request, Internet Protocol address, the date and time of the request and one or more cookies that may uniquely identify user accounts.


    Use of the Collected Information

    CDD may use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.

    CDD may use log information for auditing purposes and sometimes for troubleshooting purposes.

    CDD sometimes uses the non-personally identifiable information that we collect to improve the design and content of CDD’s websites and to enable us to personalize your Internet experience. We may also use this information in the aggregate to analyze site usage, as well as to offer you products, programs, or services.

    Agents and contractors of CDD who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for CDD.

    CDD may on occasion combine information we receive online with outside records to enhance our ability to market to you those products or services that may be of interest to you. If you have signed up to receive CDD’s  emails on a particular CDD website and prefer not to receive marketing information from this site, follow the “unsubscribe” instructions provided on any marketing email you receive.


    Disclosure of Your Information To Protect Our Rights Or If Required By Law

    CDD may disclose personally-identifying information or other information we collect about you to law enforcement in response to a valid subpoena, court order, warrant, or similar government order, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or those of third parties or the public at large.


    Access Or Correct your Information

    You may send an email or letter to the following email or street address requesting access to or correction of your personally identifiable information. For verification purposes please include your first name, last name, and email address.

    Data Protection Officer
    Collaborative Drug Discovery
    1633 Bayshore Highway, Suite 342
    Burlingame, CA 94010

    To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.


    User Data

    CDD’s Users use the Service to host data and information (“User Data”). CDD will not review, share, distribute, or reference any such User Data except as approved by the owner of the data, or as may be required by law. Selected and audited CDD staff may access individual records of User Data with user approval for the purpose of resolving a problem, support issues, or suspected violation of the Company’s Terms of Use.

    Retention Period

    CDD will retain User personal information for as long as your account is active or as needed to provide you with service. The User can request CDD to delete their account for the Service, the data will be permanently expunged from CDD primary production servers and further access to the User account will not be possible.


    Automated Decision Making

    CDD does not profile you based on any special category personal data. Automated processes are in place to send you information that is relevant to you such as relevant webinars, white papers, case studies or other marketing or research material. CDD may also notify you of relevant changes to our services.



    As described in CDD’s Security Practices, the Company has put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security and privacy, and correctly use the information we collect online.

    Users are responsible for maintaining the security and confidentiality of their usernames and passwords for CDD websites providing the Service.


    International Data Transfers

    CDD products and services are delivered through resources and servers located mainly in the United States of America. This means that your personal data may be transferred to or accessed from other jurisdictions which are outside the country where you use our products or services. These jurisdictions may have different data protection laws, or such laws may not even exist. In such cases, CDD will try to ensure that a similar and adequate level of protection is afforded to your data as required by GDPR.


    Your Rights

    Your rights are summarized below. CDD is committed to ensuring that the information we hold is treated in accordance with the best practices of data protection.

    • You have the right to see the information we hold about you.
    • You have the right to alter the information we hold about you.
    • You have the right to request us to delete your information (subject to safeguarding requirements).

    Please contact privacy@collaborativedrug.com to request to see your data or get them modified or erased.

    You have the right to complain to the Information Commissioner’s Office should you be unhappy with how we are handling your information.


    Policy Changes

    CDD updates this Privacy Policy periodically. The date last revised appears at the top of the Policy. Changes take effect immediately upon posting.

    Our intent is to make changes only when it will allow us to improve the reliability and value of the services we provide; or improve the level of privacy protection and confidentiality we support. We intend to maintain the highest possible standards for privacy protection that are consistent with the services we provide.


    Contacting Us

    If you have any questions, comments, concerns or feedback regarding this Privacy Policy or any other privacy concern, send an email to privacy@collaborativedrug.com or a letter to Collaborative Drug Discovery, 1633 Bayshore Highway, Suite 342, Burlingame, CA 94010.